Berk Yılmaz is the hero of a success story that started in Bursa and opened up to international markets. Burak, who began selling home textiles on Amazon in 2019, started to face serious challenges in logistics processes as his business grew rapidly.
Challenges and Needs
"Our sales on Amazon were increasing by 20% every month, but our logistics operations could not keep up with this growth," says Burak. "Packing orders, shipping on time, and meeting Amazon's strict delivery standards was becoming increasingly difficult. Additionally, our storage space was insufficient, and the costs of additional staff were reducing our profitability."
Berk needed a reliable, fast, and cost-effective logistics solution to grow his business and remain competitive.
Pratikargo Solution
As a result of his research, Berk discovered Pratikargo's fulfillment services tailored for e-commerce sellers. After the first meeting, the Pratikargo team provided a solution package tailored to Burak's needs:
Professional storage and inventory management
Packing orders in accordance with Amazon standards
Fast shipping options guaranteeing on-time delivery
Real-time inventory and order tracking
Results and Impact
After starting to work with Pratikargo, Berk's business began to transform rapidly:
Operational costs decreased by 30%
Order preparation time dropped from 24 hours to 4 hours
On-time delivery rate increased to 99.8%
Customer satisfaction scores increased by 15%
Thanks to improvements in Amazon performance metrics, more Buy Box wins were achieved
"Working with Pratikargo completely transformed our business," says Berk. "Reliable and professional service! Fast, smooth and effective. I can now focus on product development and marketing instead of logistics processes. Within 6 months, we expanded our product range and entered three new European markets."
Future Plans
Berk aims to enter the North American market and expand his product range within the next year with the support of Pratikargo. "Thanks to Pratikargo's global logistics network, we know we can sell securely anywhere in the world," he says.
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