Contact us via WhatsApp. 0850 762 7886

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Contact us via WhatsApp.

Help

Contact Us

Contact us via WhatsApp. 0850 762 7886

Help

Contact Us

FREQUENTLY ASKED

QUESTIONS

You can find the answers you are looking for regarding our services, the shipping process, and much more here. If you need assistance, please do not hesitate to contact us!

General

International Air Transport.

International Road Transport.

Micro Export

Fulfillment Service

E-commerce Logistics

General

International Air Transport.

International Road Transport.

Micro Export

Fulfillment Service

E-commerce Logistics

General

I will be posting for the first time. How can I prepare my post?

I will be posting for the first time. How can I prepare my post?

How can I send my products to Pratikargo?

How can I send my products to Pratikargo?

How can I track the status of my package?

How can I track the status of my package?

What are the products that are prohibited from being transported?

What are the products that are prohibited from being transported?

What are your payment options?

What are your payment options?

International Air Transport

How can I calculate whether my shipment will be charged based on weight or volume?

How can I calculate whether my shipment will be charged based on weight or volume?

What documents are required to send a cargo?

What documents are required to send a cargo?

How long does the delivery time take?

How long does the delivery time take?

Do I have to insure the shipment?

Do I have to insure the shipment?

Will I have to pay an extra fee for shipping?

Will I have to pay an extra fee for shipping?

International Road Transport

What is needed to send cargo by road transport?

What is needed to send cargo by road transport?

How is the transport fee calculated in road transport?

How is the transport fee calculated in road transport?

How long will the products I sent via road transport take to be delivered?

How long will the products I sent via road transport take to be delivered?

What is complete and partial transportation?

What is complete and partial transportation?

What are the advantages of road transport?

What are the advantages of road transport?

Micro Export

What is micro-export?

What is micro-export?

What is the advantage of micro-export?

What is the advantage of micro-export?

What is the GTIP number?

What is the GTIP number?

Who pays the customs duty and taxes in the destination country?

Who pays the customs duty and taxes in the destination country?

How can I get a VAT refund?

How can I get a VAT refund?

Fulfillment Service

How does your fulfillment process work?

How does your fulfillment process work?

Can I send the products I purchased to your address?

Can I send the products I purchased to your address?

Do you have barcode, bagging and packaging services?

Do you have barcode, bagging and packaging services?

How are fulfillment services and fees determined?

How are fulfillment services and fees determined?

What are the advantages of using your fulfillment service?

What are the advantages of using your fulfillment service?

E-commerce Logistics

What is e-commerce logistics service?

What is e-commerce logistics service?

What are the fundamental dynamics of e-commerce logistics?

What are the fundamental dynamics of e-commerce logistics?

Can I ship to every country? Will there be customs duties and tax charges?

Can I ship to every country? Will there be customs duties and tax charges?

Which shipping method should I use?

Which shipping method should I use?

What are the advantages of e-commerce logistics services?

What are the advantages of e-commerce logistics services?

We carry a smile in every box. Our packages are not just deliveries. Shipping has never been this fun!

We carry a smile in every box. Our packages are not just deliveries. Shipping has never been this fun!

Do you need help with your submission?

Our support team is as close as a message! Contact us via WhatsApp for real-time assistance.

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PRATIKARGO is designed for a seamless mobile experience.

PRATIKARGO is designed for a seamless mobile experience.

Track your parcels quickly and easily, even when you're on the road.
Track your parcels quickly and easily, even when you're on the road.

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Start Now

PRATIKARGO is designed for a seamless mobile experience.

Track your parcels quickly and easily, even when you're on the road.

Start Now

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